Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order and  will not be sold or redistribute.

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with (a) third party service provider (such as fulfilling orders and providing the delivery services, payment processing and fraud prevention, providing customer support , sending marketing communications and providing cloud computing infrastructure ); ( b) affiliated companies within our corporate structure (c) as need for legal purposes ( as required by law or to comply with a legal process, when we believe  in good faith that the disclosure is necessary to protect our rights or to protect our safety or other’s safety, to investigate fraud or to respond to a government request).

Third party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this privacy policy.

We may also disclose your personal information to any third party with your prior consent.

We may update this Privacy Policy to reflect changes to our information practice and the same will be notified in our website.

If you continue to use this service after reading our policy, which is in effect, you agree to this privacy policy.

If you have any other questions about this policy please contact us via email nlilynlotus@gmail.com or write to us to Nymphaea and Nelumbo, Shree Krishna Residency, Building #1, Wing-A ,Flat #102, Valivali Naka, Badlapur West, Maharashtra, Pin : 421503

Refund Policy

Nymphaea and Nelumbo makes every effort to refer genuine refund requests. The request will be considered only with valid proof or reason for refund. The request will be addressed promptly and will be settled amicably.

Refund/ return Policy (for Goods)

Being Live plant material and having short shelf life, we cannot accept product return.